Accessibility features

Media and documents

Institutions are responsible for ensuring that instructional media and documents they upload have the captions, transcripts, audio description, accessible formatting, or alternate versions required for their learners and use. Automated transcripts can contain errors and should be reviewed when they are used as an accommodation or official record.

Known limits and ongoing testing

Accessibility is an ongoing quality process, not a one-time certification. Complex evaluation, media, map, signature, and data-grid workflows require continued keyboard, screen-reader, zoom, and user testing. Third-party players, maps, payment pages, generated PDFs, and customer-provided files may have accessibility behavior outside the application’s direct control.

Request help or report a barrier

If a feature, document, video, or workflow is difficult to use, email support@maynardprotocol.com. Include the page or task, the barrier encountered, and the assistive technology or browser being used when you are comfortable sharing it. Do not include passwords, recordings, student records, or other sensitive information in ordinary email.

Maynard Protocol Systems will work with the user and institution to provide a reasonable accessible alternative while the underlying barrier is reviewed.