Maynard Protocol SystemsAccount access
Use Forgot password on the sign-in page. Institution administrators can resend pending invitations. Never send a password or temporary code to support.
Trust center
Support
Help with access, billing, security, onboarding, and product questions.
Effective July 1, 2026Billing
Administrators can open Manage Subscription to update payment details, review invoices, or cancel. Include the institution name and invoice date when requesting help.
Security
For suspected unauthorized access, identify the affected institution and time observed. Do not send credentials, card information, or student evaluation content by ordinary email.
Product and onboarding
Use the in-app guided tour and What should I do next button. Institution administrators can request assistance with setup, imports, and custom agreements.
Contact Maynard Protocol Systems
Email support@maynardprotocol.com. Include your institution name, account email, a concise description, and screenshots with sensitive information removed.